PRIVACY POLICY
PRIVACY POLICY
Effective Date: June 13, 2026
This Privacy Policy explains how BRUNTZ CLRF collects, uses, shares, and protects personal information when customers browse the website, place an order, contact customer support, or otherwise interact with our online store.
By using the website, customers acknowledge the practices described in this Privacy Policy.
Information We Collect
BRUNTZ CLRF may collect the following categories of personal information.
Contact and Delivery Information
This may include:
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Full name;
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Email address;
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Telephone number;
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Billing address; and
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Shipping address.
Purchase and Order Information
This may include:
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Products viewed or purchased;
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Order history;
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Order value;
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Shipping selections;
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Delivery status;
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Return and refund activity; and
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Customer-support records.
Payment-Related Information
Payments may be processed by third-party payment providers.
BRUNTZ CLRF may receive limited payment-related information, such as:
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Payment status;
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Transaction reference;
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Billing details; and
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Limited payment-method details, such as the last digits of a card.
Full payment-card details are generally handled directly by the payment provider and are not stored by BRUNTZ CLRF.
Website and Device Information
When customers browse the website, certain technical data may be collected automatically, including:
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Internet Protocol address;
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Browser type;
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Device type;
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Operating system;
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Approximate location derived from an Internet Protocol address;
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Referring pages;
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Website activity;
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Product views;
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Shopping-cart activity; and
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Interaction with website features.
Customer Communications
We may collect information submitted when customers:
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Ask a question;
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Contact customer support;
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Request an order update;
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Submit a return or exchange request;
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Report an issue;
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Respond to a survey; or
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Leave a review.
How We Use Personal Information
BRUNTZ CLRF may use personal information to:
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Process payments;
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Fulfill and deliver orders;
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Provide tracking updates;
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Respond to customer questions;
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Manage returns, refunds, and exchanges;
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Prevent fraud and unauthorized transactions;
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Improve website functionality;
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Analyze website usage;
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Personalize the shopping experience;
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Maintain business records;
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Send transactional communications;
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Send promotional communications where permitted;
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Comply with legal obligations; and
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Protect customers, the store, and third parties.
Cookies and Similar Technologies
BRUNTZ CLRF may use cookies, pixels, and similar technologies to:
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Keep the website operational;
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Remember preferences;
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Maintain shopping-cart functionality;
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Understand customer behavior;
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Measure website traffic;
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Analyze store performance;
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Improve the shopping experience; and
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Support advertising and marketing campaigns.
Customers may adjust browser settings to limit cookies. Some website functionality may not operate correctly when cookies are disabled.
How We Share Personal Information
BRUNTZ CLRF may disclose personal information to service providers and business partners where reasonably necessary to operate the store.
These parties may include:
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Ecommerce-platform providers;
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Website-hosting providers;
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Payment processors;
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Shipping carriers;
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Fulfillment providers;
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Fraud-prevention services;
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Customer-support tools;
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Analytics providers;
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Advertising and marketing partners;
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Professional advisers; and
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Government authorities when required by law.
BRUNTZ CLRF does not disclose personal information to third parties for unrelated purposes without an appropriate legal basis.
Advertising and Analytics
BRUNTZ CLRF may use analytics and advertising tools to understand website activity and present relevant marketing content.
Depending on applicable law and the tools used, certain disclosures to advertising partners may be treated as a sale, sharing, or use of personal information for targeted advertising.
Customers may submit an opt-out request through the Contact Us page using the subject line Privacy Opt-Out Request.
Applicable requests will be handled in accordance with relevant privacy laws.
Marketing Communications
Customers may receive promotional emails or messages where permitted by law.
Customers can unsubscribe from marketing emails by using the unsubscribe link included in the message.
Customers may continue to receive transactional communications related to orders, payments, shipping, returns, refunds, and essential account matters.
Data Retention
BRUNTZ CLRF retains personal information only for as long as reasonably necessary to:
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Complete purchases;
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Fulfill orders;
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Provide customer service;
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Maintain required business and tax records;
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Prevent fraud;
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Resolve disputes;
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Enforce agreements; and
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Comply with legal obligations.
Retention periods vary depending on the type of information and the reason it was collected.
Data Security
BRUNTZ CLRF uses reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no internet transmission, storage system, or security measure can be guaranteed to be completely secure.
Children’s Privacy
The BRUNTZ CLRF website is not directed to children under 13 years of age.
We do not knowingly collect personal information from children under 13.
If BRUNTZ CLRF becomes aware that personal information has been collected from a child under 13, reasonable steps will be taken to delete it.
California Privacy Rights
California residents may have privacy rights under applicable California law.
Depending on the circumstances and subject to legal exceptions, these rights may include the right to:
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Request information about personal information collected;
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Request access to personal information;
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Request correction of inaccurate personal information;
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Request deletion of personal information;
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Request information about categories of recipients;
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Opt out of the sale or sharing of personal information;
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Limit certain uses or disclosures of sensitive personal information where applicable; and
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Exercise privacy rights without unlawful discrimination.
To submit a request, customers should use the Contact Us page and include the subject line California Privacy Request.
The request should clearly state the privacy right the customer wishes to exercise.
BRUNTZ CLRF may request reasonable information to verify the identity of the requester before processing the request.
Where permitted by law, an authorized agent may submit a request on behalf of a California resident. Verification and proof of authorization may be required.
Privacy Rights in Other States
Residents of certain U.S. states may have additional privacy rights under applicable state law.
Customers may submit a request through the Contact Us page using the subject line Privacy Rights Request.
BRUNTZ CLRF will review and respond to valid requests as required by applicable law.
External Websites
The website may contain links to third-party websites or services.
BRUNTZ CLRF is not responsible for the privacy practices, security, or content of third-party websites.
Customers should review the privacy policies of third parties before providing personal information.
Updates to This Policy
BRUNTZ CLRF may revise this Privacy Policy periodically.
Any updated version will be posted on the website with a revised effective date.
Contact
For privacy-related questions or requests, customers should use the Contact Us page available on the BRUNTZ CLRF website.